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3.8.3 Qualified Staff PDF Print E-mail
Tuesday, 01 September 2009 14:36

3.8.3     Qualified Staff

The institution provides a sufficient number of qualified staff with appropriate education or experiences in library and other learning /information resources - to accomplish the mission of the institution.

Responsible Unit: Library Services

Compliance Judgment



The University enrolls more than 10,000 students. F.D. Bluford Library staff provides students and the University community with quality information and learner-centered services 136 hours; 24 hours per day, five days a week. The hours of service total slightly more than our peers within the UNC System. In addition, library users have 24/7 virtual access to the library and its resources. To provide optimum information services, the University employs professional librarians and other skilled staff sufficient in number and qualifications to support the mission of the University.

F. D. Bluford Library consists of 50 full-time employees to service the five library departments - reference; access services; government documents, serials, microforms; cataloging and collection management. [1] Nineteen of these employees are professional librarians, trained at institutions accredited by the American Library Association. The library recruits nationally to seek the most qualified staff possible. These employees hold the Master of Library Science (MLS), Master of Information Science (MIS) or other professional information science degrees. While the Master’s Degree is recognized as the terminal degree for academic librarians by the Association of College and Research Libraries, five (5) librarians have training beyond the Master’s or possess a second Master’s Degree. [2]

Professional librarians with faculty status serve in tenure track positions. Tenured and tenure-track librarians are governed by the policies set forth in the Faculty Handbook and share in university governance through representation in the Faculty Senate. [3]

Librarians have the responsibility of library instruction and information literacy, providing class, group or individualized instruction in accessing library resources. The number of librarians is sufficient to serve the student population and is found to be average in comparison to our peer institutions. [4] According to the 2008 National Center for Education Statistics (NCES) Survey, Bluford Library has 1.94 librarians and other professional staff per 1,000 FTE students compared to the 1.99 comparison group average for the University’s peer institutions. [5]

The 31 support staff are governed by the State Personnel Act (SPA). SPA staff are hired to assist with the receipt and processing of new acquisitions, access to resources, collection maintenance, and daily office operations. These library paraprofessionals possess the appropriate credentials to meet job expectations as outlined by the NC Office of State Personnel. Of the 26 SPA positions currently filled, 19 hold the bachelor’s degree and three (3) hold the master’s. [6]

Both EPA and SPA staff are encouraged to pursue additional training through formal courses, workshops, conferences, and other educational opportunities. Library funding is budgeted for professional activities and travel. As detailed in the Library’s annual report, many staff have participated in professional development activities. [7] In addition, librarians serve on committees on the local and national levels.

Quality and quantity of staff are of the utmost importance in assuring the library accomplishes its goals and maintains the client as center of planning and service delivery.

Supporting Documents

[1]      Organizational Chart

[2]      EPA Credentials Chart

[3]      Faculty Handbook

[4]      Peer Institutions

[5]      Librarians per FTE

[6]      SPA Credentials Chart

[7]      Library Annual Report 2007-2008

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Last Updated ( Friday, 19 March 2010 07:08 )

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