2.0 Core Requirements
3.0 Comprehensive Standards
4.0 Federal Requirements
|2.10 Student Support Services|
|Saturday, 05 September 2009 12:00|
The institution provides student support programs, services, and activities consistent with its mission that promote student learning and enhance the development of its students.
Responsible Unit: Division of Student Affairs
North Carolina Agricultural and Technical State University provides student support programs, services, and activities consistent with its mission that promote student learning and enhance the development of its students . The University endorsed the FUTURES strategic vision as an interdisciplinary university in a learner-centered community that develops and preserves intellectual capital through interdisciplinary learning, discovery, engagement and operational excellence .
The Office of the Vice Chancellor for Student Affairs is charged with the responsibility of supporting the academic mission of the university through a broad range of opportunities for personal and professional growth and development . The Office partners with the Provost and Vice Chancellor for Academic Affairs Office to administer programs, activities, and services to extend student learning experiences beyond the classroom. Thus being consistent with the institutional strategic plan, FUTURES builds upon disciplinary excellence while inspiring new possibilities beyond the field of study through cross functional teams to prepare individuals to be citizens in a global society . Students are the heartbeat of the campus and as such North Carolina A & T State University embraces student support programs, services and activities in a wide variety of units. This section will focus on programs, services and activites under the direction of the Division of Student Affairs. Additional student supports services are reported in Principle 2.9 Learning Resources and Services, Principle 3.4.9 Academic Support Services and Principle 3.8.1 Library Support Services.
The Division of Student Affairs provides services to complement the academic mission by contributing to the intellectual, cognitive, social, personal, and physical competencies of students. Furthermore, programs and services provided within the Division support the community of learners and are broadly categorized into four (4) major areas: (1) Academic Support, (2) Personal Growth and Diversity, (3) Professional Development, and (4) Health & Wellness. Specifically, the Division of Student Affairs plays a vital role in the personal growth, wellness, academic achievement, and the intellectual and professional development of each individual student by:
Available programs and services within the Division are outlined in both the undergraduate bulletin, graduate catalog, and the Student Handbook and are prominently displayed on the Division of Student Affairs' website. These services enhance learning outcomes inside and outside of the classroom as students pursue their desired academic career path. A description and functions of the units' programs and services are provided: (1) Academic Support, (2) Personal Growth and Diversity, (3) Professional Development, and (4) Health and Wellness.
(1) Academic Support
Veteran and Disability Support Services : The Office of Veteran and Disability Support Services (OVDSS) assist veterans, eligible veteran dependents and students with disabilities in the areas of registration, certification, academic modifications, accommodations, assessment, and adjustment to university life. The Office is responsible for the certification and processing of applications for educational benefits for veterans and veteran dependents. In addition, the Office assists with enrollment and adjustment to college life for veteran and veteran dependents, including counseling and tutorial services as necessary .
The Veteran and Disability Support Services also identifies and makes the necessary arrangements for academic adjustments as well as assuring that all other programs, services and activities are accessible to persons with disabilities . OVDSS serves as a liaison for all students with documented disabilities. Students desiring to receive accommodations and/or adjustments must register with the OVDSS. All information pertaining to the disability is kept confidential. Information and arrangement for services are transmitted and handled through OVDSS including grievances, assistance and compliance with Section 504 of the Rehabilitation Act of 1973 and the American Disabilities Act of 1990 .
International Students and Scholars : The International Students and Scholars Office (ISSO) coordinate programs and services for non-immigrants and immigrants enrolled. International students and scholars represent over 22 countries in various regions of the world. The Office provides assistance with admissions and registration processes, pre-arrival and arrival, housing, insurance, immigration matters, on campus work authorization, orientation, and adjustment to the University and the community. In addition, International Student Association (ISA) and ISSO provide activities that enhance cultural, social and personal development. Registration with the Office of International Students and Scholars Office is required and ISA is open to all international students and scholars.
Through the ISSO, the Univesity maintains compliance with U.S. Department of Homeland Security regulations and requirements related to F and J visa sponsorship programs. International students are required to verify immigration/residency status with the university prior to enrolling and notify the university if change in status or address occurs . Legal regulations governing students and scholars are complex and there are severe consequences for non-immigrants who fail to comply with immigrations regulations and provisions of the visa. Non-immigrants are encouraged to speak with the ISSO regarding immigration matters or concerns that may negatively impact continued enrollment at the University and/or one's eligibility to remain in the United States .
Federal TRIO Programs: The Federal TRIO Programs are educational opportunity outreach programs funded by the US Department of Education that are designed to motivate and support students from disadvantaged backgrounds. TRIO includes six outreach and support programs targeted to serve and assist low-income, first-generation college students, and students with disabilities to progress through the academic pipeline from middle school to post baccalaureate programs. North Carolina A&T State University (NC A&T) receives funding for four (4) Federal TRIO programs:
This program prepares participants for doctoral studies through involvement in research and other scholarly activities. Participants are from disadvantaged backgrounds and have demonstrated strong academic potential. Institutions work closely with participants as they complete their undergraduate requirements. Institutions encourage participants to enroll in graduate programs and then track their progress through to the successful completion of advanced degrees. The goal is to increase the attainment of Ph.D. degrees by students from underrepresented segments of society .
The program provides opportunities for academic development, assists students with basic college requirements, and serves to motivate students toward the successful completion of their postsecondary education. Student Support Services (SSS) projects also may provide grant aid to current SSS participants who are receiving Federal Pell Grants (# 84.063). The goal of SSS is to increase the college retention and graduation rates of its participants and help students make the transition from one level of higher education to the next .
Upward Bound provides fundamental support to participants in their preparation for college entrance. The program provides opportunities for participants to succeed in their precollege performance and ultimately in their higher education pursuits. The Upward Bound program serves high school students from low-income families; and high school students from families in which neither parent holds a bachelor's degree. The goal of Upward Bound is to increase the rate at which participants complete secondary education and enroll in and graduate from institutions of postsecondary education.
The Upward Bound Math-Science program allows the Department to fund specialized Upward Bound math and science centers. The program is designed to strengthen the math and science skills of participating students. The goal of the program is to help students recognize and develop their potential to excel in math and science and to encourage them to pursue postsecondary degrees in math and science.
(2) Personal Growth and Diversity
Dean of Students Office : The Office of the Dean of Students promotes an environment of ethical conduct and responsible student behavior that is in compliance with the Student Conduct Regulations. Students are informed of their rights and responsibilities prior to and upon entering the University through the University Bulletin, New Student Orientations, the Student Handbook and the Dean of Students Office website .
The Dean of Students Office educates students on expected behavior and the consequences of behavioral infractions. Training for students in conflict management and other life skills is offered to the Student Government Association including the Student Judiciary Council, the Student Senate, the Dean of Students Advisory Council, and to other students and student groups. The training modules include conflict management and resolution, governance, and student conduct regulations. Through these concerted efforts, the goal is for students to become campus stewards and global citizens.
The Dean of Students serves in an advocacy role to improve student life through cooperation and collaboration with students, faculty, administration, and staff. The Dean of Students is responsible for the day-to-day administration of Student Judicial Affairs, serves as the primary advisor to the Student Government Association, and supervises and supports the activities of the following administrative units: International Students and Scholars; Veterans and Disability Support Services; Multicultural Student Center
The Office of the Dean of Students coordinates and administers the following official university policies:
In addition, the Office of the Dean of Students works with other offices to administer the following policies: 
Housing and Residential Life : The Department of Housing and Residence Life desires to stimulate and challenge residents to fulfill their educational goals and ambitions through quality education, social, and cultural programs that promote community within residence halls. The goal is to build a foundation of service, scholarship, and leadership as both undergraduate and graduate students of the University embrace their campus living experience.
A Residence Life Management Team manages each residence hall. The purpose of this team is to manage the hall/facility and (as appropriate) assist/help the students with any concerns they may have. Those concerns include (but are not limited to) safety, comfort, maintenance, roommate and personal concerns, programming, etc. The Residence Life Management Team consists of the Hall Director, Graduate Assistant and a number of responsible students called Resident Assistants (RA's).Residence hall staff and students host special recreational, social, safety, cultural, and educational programs. These positive programs enhance the quality of on-campus living and group interactions through experiential learning. Activities can include the following: hall meetings, guest speakers, workshops, information sessions, and/or be a social events.
Each residence hall has a Residence Hall Council. Combined, the residence hall councils constitute the Residence Hall Association. Students who are elected to the offices of President, Vice-President, Secretary, Treasurer, etc. lead the councils. Every student resident of the Hall/facility is a member of the Residence Hall Council. The Residence Hall Councils and Residence Hall Association provide excellent opportunities for students to meet each other, worktogether, and enhance their organization and leadership skills.
North Campus Residence Halls provide Traditional, Suite, and Apartment style living to students residing on campus. North Campus Residence Halls offer convenience of participating in campus student activities as these Halls are adjacent to the Student Union, Aggie Stadium, and Corbett Sports Center . East Campus Residence Halls provide Suite, and Apartment style living to students. These Halls are COED facilities offering single, double, and private room environment. Additionally, these halls provide easy walks to sporting events in Corbett Sports Center, University Tennis and Basketball Courts .
Living Learning Communities : The Department of Housing and Residential Life promotes educational excellence in the residential community at North Carolina A&T State University. Through strong collaborations with Academic Affairs and Student Affairs, the Aggie Living and Learning Communities enable residents to experience a more educationally enriched community supporting his/her academic and career aspirations. Moreover, the Department of Housing and Residential Life recognizes the importance of life skills for the employability of our students. As such, for life skills, these communities focus on a Residential Curriculum which guide students toward competencies in critical thinking and reasoning skills, social and civic responsibility, character, ethics, and communication .
The Department of Housing and Residential Life - Living Learning Communities include: Academic Intensive, Wynn-Vines Learning Community for Nursing Students, NC A&T Engineering, Aggie Leadership Institute, First Year Experience, Teaching Fellows Program and The Honors Program Community. Students involved in these communities live in the same residence hall, attend class together, and participate as a group in various social activities such as service learning and specialized off-campus events.
Multicultural Student Center : The mission of the Multicultural Student Center (MSC) is to promote understanding and appreciation of diversity through programming and to assist in the recruitment, retention and graduation of multicultural students. The MSC seeks to make all students, specifically students from underrepresented populations, feel welcomed so that they may benefit from their NC A&T experience and complete their chosen course of studies. The MSC helps students of all ethnicities and diverse backgrounds to come together, learn from each other and enrich the entire campus community.
The MSC supports independent expression of all multicultural groups-whether this involves promoting cultural appreciation or advocating for immigration reform-while providing collective experiences that promote understanding and friendship. Efforts to serve the students include activities, newsletters, workshops, mentoring programs, surveys, counseling, and a variety of program outreach services that focus on personal development and campus involvement. The MSC is a critical component in NC A&T's effort to recruit and retain multicultural students and provide a richer and more diverse experience for all of the Aggie community.
The MSC functions as an advising and coordinating center for multicultural student organizations. In addition, it develops, organizes and implements programs designed to meet specific needs of the Aggie Community. Programs include, but are not limited to Immigration Forums, National Coming-Out Day, full outreach programs of the Society of Hispanic Professional Engineers, Multicultural Holiday Celebrations, Hurricane Katrina Cottage Workdays, and Spring-Break Work Trips, and Unity Day.
Memorial Student Union (Campus Center) : The Memorial Student Union functions as the "Community Center" for the University and its constituency by providing a diversity of services, activities and amenities. The Union serves as the headquarters for the Student Government Association (SGA), Student Union Advisory Board (SUAB), Campus Ministry, Honda Campus All Star Challenge (Quiz Bowl Team), Aggie Escort Shuttle Service, Aggie Sit-In (food court), Aggie C-Store, AYANTEE Yearbook Office, Intramural Sports and Recreation, University Events Center (university scheduler), "Aggie Underground" (recreation area), the Commuter Center (commuter students) and the Aggie OneCard.
Student Development : In alliance with the educational mission of North Carolina A&T State University (NC A&T), the Office of Student Development creates student learning opportunities beyond the classroom that inspire intellectual, cognitive, social, personal, and civic growth for leadership in a diverse and complex world. Communities are built both real and virtual, which encourage inclusiveness, invite communication, and add to the cultural richness of the institution. In addition, the mission of the Office is to promote activities and learning opportunities which will assist in retention efforts.
Programmatically, the Office of Student Development provides the means and resources for academic, cultural, political, social and spiritual development to NC A&T students. This effort is accomplished through the coordination of campus organizations spearheaded by The Student Government Association (SGA) , Council of Presidents (COP) umbrella executive board for one hundred fifty (150) registered student organizations , Civic and Service Education (CASE) , and Thurgood Marshall College Fund Scholars (TMCF). Annual campus-wide conferences and programs have been implemented, including Student Leadership Awareness Conference, Student Leadership Retreat , political awareness issues and Voter Registration , and Civic and Service Education programs  .
The office also publishes on an annual basis the Student/Advisor Organizational Handbook, the Directory of Registered Student Organizations, New Student/Family Resource Manual, Transition/Calendar Handbook for Parents, Student Government Elections Protocol and Procedures Guide, and the Ayantee Yearbook.
A continuous flow of students, staff, faculty, administrators, and community, on a daily basis, come to this office for the following:
Office of Greek Life : The Greek Community at North Carolina A&T State University consists of all of the Historically Black Fraternities and Sororities as well as local social organizations, honor societies and professional organizations. In order to function on campus, organizations are registered with Student Affairs who works closely with individual organizations in the development of their programs and activities. 
New Student Programs : The Office of Student Development houses New Student Orientation and First Year Experience (FYE) programs for new students and families. The mission of Orientation/FYE is to assist undergraduate students, upon admission, ensuring that all entering students will experience a seamless transition and become engaged community members. Three (3) primary goals of the unit include: 1) To implement an on-going orientation program that serves as the initial introduction to the university as a unique academic, cultural, and social community; 2) Through collaboration with the schools, colleges and other units throughout the University, to intentionally connect educational events, programs, and activities that addresses defined transitional periods; and 3) To integrate students' families, where appropriate, into the above mentioned transitional periods. In addition, the First Year Experience (FYE) Program assigns each new undergraduate student a Campus Life Mentor (upper-class students). This mentor program is designed to help first - year or transfer students become acclimated to collegiate life here at North Carolina Agricultural and Technical State University. FYE's mission is to provide programs to maximize the student's potential to achieve academic success and to adjust to the individual and interpersonal challenges presented by collegiate life.
(3) Professional Development
Office of Career Services (OCS) : The mission of the Office of Career Services (OCS) is to provide centralized, comprehensive and progressive interdisciplinary programs, services and resources to prepare A&T students for the achievement of successful personal and professional career development to meet the needs of a global society. Its centralized, comprehensive and progressive programs, services and resources are tailored to be a gateway for the enhancement of the skills necessary to keep the NC A&T student body competitive in the workplace. All students are encouraged to register with the OCS and actively take advantage of the services offered. OCS is available to students 24/7, either by visiting the Office in Suite 101 Murphy Hall or online at www.careerserv.ncat.edu. Individuals who are formally enrolled in a degree-granting program at North Carolina A&T State University or who are A&T graduates are eligible to use the facilities, programs and services of the Office of Career Services.
Student Employment Programs include Cooperative Education (Co-op) - counseling-centered and supervised program that offers students the opportunity to alternate periods of academic study with periods of work closely related to their major field of study. This includes summer internships, part-time and full-time employment. These opportunities are offered through on-campus recruiting and online job announcements.
In addition to the recruitment function, the Office of Career Services is actively involved in exposing A&T students to career opportunities and professionals in various career fields. This is accomplished through annual career awareness programs, employer-sponsored workshops and information sessions. The annual programs include the following: Career Awareness Program, Graduate & Professional School Career Day, Career Day for Nurses, Education/Arts & Sciences Expo, and the Spring Career Fair.
The Office of Career Services hosts workshops, seminars, counseling sessions, classroom presentations, and information sessions on a regular basis. Other services provided to students include:
Workshops, Seminars and Individual Counseling on:
Student Media: In media arts, students have the opportunity to engage in student media through a variety of venues such as print journalism - A&T Register newspaper  has been the print voice of North Carolina A&T State University since 1893. The A&T Register is published every Wednesday during the fall and spring semesters by students in the Journalism and Mass Communication Department. The A&T Register circulates 5,000 copies weekly on campus and is a member of the Associated Collegiate Press and the Black Collegiate Communication Association. The AYANTEE is the student published and managed yearbook for the university. The yearbook captures the essence of the year annually, including graduation.
 through the Aggie TV and WNAA, the 10,000-watt campus radio station. The radio station plays a varied format that includes jazz and gospel, as well as information and education programs. Students learn the latest in broadcast production and new media techniques in the state of the arts television studio at its fully renovated home in Crosby Hall. Student media provides students with professional development opportunities in their discipline as well as, leadership opportunities through student management positions. Students assume the roles of a news/entertainment broadcast journalist in the University's TV studio.
Counseling Services : Counseling Services offers a variety of servies to help all currently enrolled North Carolina A&T State University students address challenges and difficulties they may face. The services are designed to help students understand themselves better, create and maintain healthy relationships, improve their academic performance and make satisfying career and life choices. Counseling Services are dedicated to helping students by providing counseling from a wide spectrum of services; including individual and group counseling, outreach and consultation, teaching, psychological testing, and research with licensed professional counselors, social workers and psychologist. Examples of these counseling services address issues of text anxiety, disruptive behavior, death and dying, and emotional problems . If more intensive or specialized care is needed, referrals are made to healthcare providers in the community.
Counseling Services of North Carolina A&T State University has made strong commitment to meeting the needs of culturally diverse people. The staff is addressing issues of diversity in clinical work, in consultation with the Multicultural Student Center, training, programming and consultation, and staff development. Cultural diversity in this context includes people of diverse racial, ethnic, and cultural backgrounds, gender, socioeconomic class, sexual/affectional orientation, mental and physical abilities, religious and spiritual beliefs.
The Counseling Services office also provides testing services , special programs, official university excuses for class, referrals and exit interviews for official student withdrawals.
Sebastian Health Center : The primary focus for the Student Health Center (Sebastian) is to provide comprehensive services to maintain a healthy environment for the entire University Community. The Center provides healthcare offerings and health education programs that encompass the physical, social, emotional and cultural needs of students. Additionally, the Center seeks to provide medical treatment and preventative healthcare through health education programs and activities that promote healthier lifestyles. The purpose of the Student Health Center (SHC) is to promote and maintain the health of students by altering or eliminating health-related obstacles, and/or by empowering individuals to be more self-directed with their individual care. The SHC takes pride in its slogan, "Health Care Begins With You."
The SHC staff consists of thirty (30) full and part-time staff persons who operate the Center from 7:45 am to 12:00 midnight, seven days a week, with modified summer hours. The SHC offers students a comfortable environment and consists of a front office, exam rooms, a laboratory area, and a pharmacy . The center is staffed by registered, certified, and licensed professionals who provide treatment, education, and referrals to students, and a medically-oriented support staff assists students with appointment scheduling, check-in procedures and insurance processing .
The SHC houses a health education program staffed by health educators who offer programs and services to promote and enhance total health and well-being of students at NC A&T through related services in sexual health, alcohol and other drugs, nutrition, exercise and fitness, self-esteem, general wellness, sexual assault, HIV/AIDS prevention-awareness and sexually transmitted diseases .
During the 2007-2008 academic year, a 2,200 sq. ft. addition to SHC created space for an electronic automated Medical Records Department, an Insurance Department, a Women's Health Clinic and private rooms for psychological services. The SHC was instrumental in facilitating the completion of the Pandemic Emergency Plan for the campus. The SHC is a part of the Pandemic Response Team  for the university community and collaborates with Guilford County Department of Public Health and other local campuses to formulate plans for pandemic and other related emergencies.
Campus Recreation Center - Intramural Sports and Fitness & Wellness Center
Intramural Sports 
The mission of Intramural Sports is to provided students, faculty, and staff the opportunity to participate in recreation and sports programs as well as access to recreational facilities. Intramural Sports programs are competitive, noncompetitive, organized, or informal to meet the diverse needs and interest of the participants.
The sports leagues currently available during the school year include men's and women's basketball, flag football, volleyball, kickball, and soccer. In addition, softball, swimming, weightlifting, tennis, racquetball, aerobics, horseshoes, walking club, and open gym are also available. Many of the campus leagues participate in regional intercollegiate programs.
Intramural Sports provides internships and field work experiences for students majoring in Recreation. Training and employment opportunities are also available to students interested in officiating sports.
Fitness & Wellness Center :
The Aggie Fitness & Wellness Center is designed to promote fitness and wellness for the campus community by creating a safe environment for students to meet and engage in structured as well as self-directed activities and programs.
The 30,000 square foot facility, located on the corner of Benbow Road and Bluford Street is the new home to a walking/running/pushing track, aerobics room, cardio machines and free weight area. In addition, there is a health education classroom where programs are offered to help provide students, faculty and staff with healthy lifestyles options. The facility is the new hub for recreational use, involving intramural sports, fitness activities, and health awareness.
The Fitness & Wellness Center is a satellite facility under the Memorial Student Union's organizational structure. The Center provides employment opportunities for over 60 students during the academic school year. Students majoring in human performance and leisure studies participate in internships and field work at the Center. The program is design to promote fitness and wellness among the students and campus community through physical and instructional activity.
Additional Student Services
University Campus Ministry : The North Carolina A&T State University Campus Ministry promotes, encourages, and engages all aspects of faith life on campus. Empowered by the compelling focus of the university to nurture learning holistically (body, mind and spirit), the University Campus Ministry strives to enhance the one's life by providing opportunities and resources for spiritual growth to all members of our community. Campus Ministry serves the needs of both residential and commuting students. The program assists on-campus student faith-based organizations, as well as local faith ministries devoted to fostering and maintaining a religious life for students. The program partners with other major organizations and campus ministries including the NC A&T University Fellowship Gospel Choir, United Christian Fellowship, THEA House of Catholic Campus Connection, Youth Taking Charge, NC A&T State University Wesley Foundation Campus Ministry, and New Generations Campus Ministry,
Divisional Assessment: The assessment program within the Division of Student Affairs has moved from a student satisfaction/program improvement model to a student learning outcome-based model that began in October 2007. Executive Directors identify at least one significant student learning outcome for students who participate in their programs or utilize their services. The assessment leadership team and the executive directors have laid the foundation for evidence-based decision making and outcome-based assessment. Student Affairs programs, activities, and services are evaluated in a variety of formats, including campus-wide surveys, individual program and service satisfaction surveys, and focus groups. Sample assessment reports for the Dean of Students' Office  and the Sebastian Health Center  demonstrate the level of detail involved in the assessment of Student Affairs programs. Additional assessment reports are included to illustrate the narrative above .
As stated previously, the Division of Student Affairs provides student support programs, services, and activities consistent with its mission that promote student learning and enhance the development of its students and is guided by the essence of the Aggie Pride Compact . The Compact sets forth standards for the campus community in the areas of values, achievement, commitment, self-determination, lifelong learning, service, building community, respect, confidence and legacy. The Compact serves as an enduring commitment for all who are dedicated to the pursuit of excellence.
|Last Updated ( Friday, 16 October 2009 12:08 )|